Cookies Policy

How Manabu Quest uses cookies and tracking technologies

Effective Date: 2 April 2025

Last Updated: 2 April 2025

Prepared by: Legal Compliance Team, Manabu Quest International Limited


1. Introduction

This Cookies Policy explains how Manabu Quest International Limited uses cookies and similar tracking technologies when you visit www.manabuquest.com (the “Platform”). This Policy should be read in conjunction with our Privacy Policy and is governed by the Data Protection Act, 2019 of Kenya and the Kenya Information and Communications Act (Cap. 411A).

By continuing to use the Platform without adjusting your cookie preferences, you consent to the use of cookies as described in this Policy.


2. What Are Cookies?


Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferred settings and items in your shopping cart. Cookies make your online experience more efficient and personalised.


3. Types of Cookies We Use

Cookie TypeRequired?Purpose
Strictly NecessaryYes — cannot be disabledEnable core functions: login sessions, shopping cart, checkout, and security. These are essential for the Platform to operate.
Functional / PreferenceOptionalRemember your preferences such as language, region, and display settings to personalise your experience.
Analytics / PerformanceOptional (Consent required)Collect anonymised data on how visitors use the Platform (e.g., pages visited, time on site) to help us improve performance.
Marketing / TargetingOptional (Consent required)Track browsing behaviour to deliver relevant advertising and measure the effectiveness of campaigns.


4. Cookie Duration


Cookies may be either session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period). Persistent cookies used by Manabu Quest are retained for no longer than twenty-four (24) months from the date of placement, unless you delete them earlier.


5. Third-Party Cookies


Some cookies on our Platform are set by third-party service providers, including analytics providers and payment processors. These third parties have their own privacy and cookie policies. Manabu Quest does not control these cookies. You are encouraged to review the privacy policies of all third-party services.


6. Managing and Withdrawing Consent

You can manage your cookie preferences at any time through:

  • The cookie consent banner displayed when you first visit the Platform;
  • Your browser settings, which allow you to block or delete cookies;
  • Contacting us at info@manabuquest.com to update your preferences.

Please note that disabling strictly necessary cookies will impair the functioning of the Platform and may prevent you from completing purchases.


7. Contact


For queries about our use of cookies, please contact info@manabuquest.com or visit www.manabuquest.com.

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